Product: HP Probook 455 G3 Operating System: Microsoft Windows 10 (64-bit). Read Also: Microsoft Launches Outlook Lite for Android: Here's What You Have to Know Microsoft 365 Outlook Issue WorkaroundĪll that said, Microsoft gave away a few workarounds to fix the persistent crashing issues on Outlook for Microsoft 365. Here are some helpful workarounds that should work whenever RAM app keeps crashing. On top of that, it further explains that the bug "occurs when the EmailAddress string data value under the Office identity is blank." The support page narrates that "it gets past loading profile and processing, briefly opens and then stops responding." Microsoft says that this occurs when users open the Outlook app for desktop. The Redmond software firm confirms it is already investigating the current issue, which its customers have reported.Īnd for the meantime, the renowned tech giant published a new support page, which guides Outlook users on how to avoid experiencing the persistent crashing mess. Microsoft is investigating a known issue causing OneDrive and OneDrive for Business crashes on Windows 10 systems where customers have installed updates released earlier this month. Some Outlook for Microsoft 365 users claim that their app immediately freezes or crashes right after they launch the app. However, even as Microsoft has already pulled the version 2206 update, Outlook seems to continue with its crashing and freezing issues. Click on ‘Windows store app’ and follow on the screen instruction. Click on ‘View all’ on the left panel of the ‘Troubleshooting’ window. Type ‘Troubleshooting’ in the search bar and press Enter. ![]() The Redmond-based tech says it has "reverted to the last known unaffected version to expedite remediation, subsequently confirming resolution with some formerly affected users." Microsoft 365 Outlook Still Crashes Try to run the Windows store Apps troubleshooter, the steps are mentioned below: 1. Microsoft is already aware of the crashing issue and has pulled the problematic update. The bug seemingly gets triggered when Office users try to open a contact card or, in some cases, when they hover over the name or photo of another user.īleeping Computer notes in a separate report that the crashing bug on Office apps started with the release of the Monthly Enterprise Channel version 2206, which came along with the August Patch Tuesday update. It is worth noting that Microsoft has already pulled out the latest Microsoft 365 update, version 2206, shortly after several users complained that Office apps, such as Outlook, Word, Powerpoint, and Excel, were crashing. Microsoft 365 Outlook CrashĪs per the latest report by Bleeping Computer, some users of Outlook for Microsoft 365 are still reporting that it still frustratingly crashes or freezes right after they open it. ![]() BARCELONA, SPAIN - FEBRUARY 28: A logo sits illuminated outside the Microsoft booth at the SK telecom booth on day 1 of the GSMA Mobile World Congress on Februin Barcelona, Spain.Īnd as such, Microsoft has laid out some effective workarounds to fix the issue as they work to finally iron it out completely.
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